Privacy Policy

Open Eyed Global LLC ("we", "us", "our") operates the website at openeyed.co and delivers the NSi nervous system tracking programme and Open Eyed Traveler retreat services. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Who we are

Open Eyed Global LLC is incorporated in Delaware, United States. Our registered address and primary point of contact for privacy matters is: info@openeyed.org

2. What data we collect

We collect the following categories of personal and health information:

• Personal identifiers: full name, email address, WhatsApp number, date of birth, location
• Health history: medications, hospitalisations, psychological background, family history
• Daily health and wellness data submitted through our check-in system
• Wearable device data and screenshots where you choose to provide them
• Session and communication records
• Payment records (processed by PayPal — we do not store card details)
• Email engagement data collected via Kit.com

3. How we use your data

We use your data solely to deliver NSi programme services, including:

• Generating your personalised NSi Intelligence Brief and Progress Report
• Communicating with you about your programme
• Sending programme-related emails via Kit.com
• Internal research to improve our methodology (anonymised and de-identified only)
• Aggregate pattern analysis across the NSi client population (no individual is identifiable)

We do not sell your data. We do not share your identifiable data with any third party for commercial purposes.

4. Where your data is stored and processed

In order to provide NSi services, your data is processed across the following categories of infrastructure:

• Cloud database and records management
• Automation and workflow processing
• AI report generation (pseudonymised data only — your name and identifying information are not shared with this service)
• Email delivery
• Payment processing
• Website hosting

Each service processes your data only as necessary to deliver NSi services. You may request a current list of specific processors at any time by contacting us at info@openeyed.org.

5. Your rights

You have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Erasure — request deletion of your data (subject to legal retention obligations)
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing of your personal data
• Withdrawal — withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at info@openeyed.org. We will respond within 30 days.

6. Data retention

Your data is retained for a minimum of seven years from your last interaction with Open Eyed Global, in accordance with California health record retention requirements. Deletion requests will be honoured within 30 days subject to legal retention obligations.

7. International transfers

Open Eyed Global serves clients internationally, including clients based in Egypt and the European Union. We apply data handling principles consistent with the EU General Data Protection Regulation (GDPR) as a baseline standard for all clients regardless of location. The legal basis for processing your data is your explicit consent.

8. Cookies

Our website does not use tracking cookies. Third-party embeds (Kit.com, PayPal) may set their own cookies governed by their respective privacy policies.

9. Children

Our services are not directed at individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after a change constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests: info@openeyed.org
Open Eyed Global LLC · openeyed.co